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Data Privacy Policy

Version 2.0, May 24th 2018

This privacy policy (“Privacy Policy”) applies to all Internet websites (“Websites”) of Q-Leap Networks GmbH (“We”, “Our”, “Q-Leap”) including and

This Privacy Policy governs Our data collection, processing, and usage practices. It also describes your choices regarding use, access, and correction of your personal information. Our goal is to provide transparency, understanding, and clarity on how personal data is processed at Q-Leap.

By using the Websites, you consent to the data practices described in the following Privacy Policy. If you do not agree with the data practices described here, you should not use the Websites.

Below we provide all the information regarding the information we collect, ways and reasons why we do so, as well as Our cookies policy. In case you have any questions concerning this, please contact us at

Information We Collect

Information you provide directly

We collect and process the following information only on your request, on the legal basis of your consent via the following means.

  • User Registration forms
  • Request to receive a newsletter
  • Contact Widget form

Information about your visit

This information includes the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time, timezone, your geolocation), items you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.

Non-personally identifying information

We may collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how visitors use our websites and services. For further information about how we use cookies, see the “cookie” section below.

How and why do We use collected Information?

We use information collected through our Websites as described in this Policy for the following purposes:

  • Improve our services or plugins, Websites.
  • Understand and enhance your experience using our Websites, and Services.
  • Provide services at your request.
  • Provide support and respond to your requests, comments, and inquiries.
  • Invite you to participate in customer research or feedback.
  • Send you related information, including transactional information, confirmations, invoices, technical notices, updates, security alerts, support and administrative messages.
  • Deliver you publications and newsletter, where we share knowledge and experience.
  • Communicate with you about promotions, upcoming events and news about products and services offered by Q-Leap and our selected partners. Please be advised that we might send information from such partners, but we do not share any of your data.
  • Comply with and enforce applicable legal requirements, industry standards, policies, and our terms of use.
  • Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
At any given time you have the right to request: Access to your personal data, correction of your data, erasure of your data, restriction of processing. To request any of these, please send us a message at Your request will be resolved in a timely and effective manner, up to thirty (30) days. We might contact you to arrange details of your request.

Removal of your data will not affect the lawfulness of processing based on consent before its withdrawal.

You may opt out (unsubscribe) from receiving any E-mail newsletters from Q-Leap by following the Unsubscribe link in the footer of our E-Mails. Even if you opt out, we may send you transactional or administrative messages, such as emails regarding about your account or our business relationship.

Data Security

We value your data, as much as our own personal information. That’s why we adopted appropriate data collection, storage, and processing practices as well as rigorous security measures, including data encryption.

Your personal data is stored in secured networks accessible by a very limited number of people with special administrative access to these systems.

Hardware infrastructure that stores and processes your data is located only in the territory of Germany. All partners where Q-Leap processes data ensure an adequate level of protection of the mentioned data.

Cookies Policy

Our Websites use cookies to receive information that may include personal data from your browser (such as IP-address, unique cookie identifier, device type, domain, browser type and language, operating system and system settings, country and time zone, previously visited web pages, information about your interaction with our Website, access times and referring URLs).

We use cookies to track usage of the Websites and to understand visitors preferences.

The analytical tools provided by our third-party partners do not collect personal information such as your name, email address, address or telephone number and cannot link usage data with your personal information.

Third parties may also collect information via our Website through their cookies, plug-ins, and widgets. These third parties collect data directly from your web browser, and the processing of this data is subject to their privacy policies.

Third-Party cookies that can be enabled to use on our Websites: Google Analytics

How do We protect Your Information

We adopt strict data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored at our Websites.

How to manage cookies

Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you set your browser to reject cookies, some functionality of our Websites will be unavailable. For more information about the cookies, please refer to the help pages of your browser.

Changes to Privacy Policy

We have the discretion to update this Privacy Policy at any time. When revised, we will update the date at the top of this page. We will inform you about the most significant changes. Still, we encourage you to periodically check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy and be aware of modifications.

Your acceptance of these Terms

By using our Websites, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Websites. Your continued use of the Websites indicates that you agree to the stated terms of use.

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